How to track sales from Gumroad
Every sale from Gumroad's Ping notifies NEMO — native connection.
AT A GLANCE
| What NEMO tracks | Sales |
|---|---|
| Connection | Native — activated from the NEMO app |
| Method | “Direct notice from the platform” · Server-side · highest reliability |
| Steps | 5 in total, with a one-minute check at the end |
| Worth knowing | Automatic safety net: without nm_id, NEMO attributes by the buyer's email if they're already one of your leads (N2); and failing that too, the sale counts “no source” — it is never lost. |
With Gumroad, NEMO tracks which link brings each sale with no pixels and no Google Analytics. Know which link, video or ad brought you each Gumroad sale — server to server, with the source travelling in the product URL. Gumroad's Ping notifies NEMO of every sale. The source travels as a parameter of the product URL (?nm_id=…) — with the NEMO script on your page, it's set automatically. The method is “Direct notice from the platform” (server-side · highest reliability): The platform itself notifies NEMO of every sale — and every refund — with a direct server-to-server message (no dependence on anyone's browser). Stripe, Hotmart, ThriveCart, SamCart, Gumroad and Lemon Squeezy ship with it (native connection); the “Sales webhook” opens it to any tool that can send a POST. Automatic safety net: without nm_id, NEMO attributes by the buyer's email if they're already one of your leads (N2); and failing that too, the sale counts “no source” — it is never lost. The full connection is 5 steps and you verify it with a single test click.
How is each Gumroad sale attributed?
Direct notice from the platform · Server-side · highest reliability
Gumroad's Ping notifies NEMO of every sale. The source travels as a parameter of the product URL (?nm_id=…) — with the NEMO script on your page, it's set automatically.
- Click “Connect” on the Gumroad card: NEMO gives you YOUR Ping URL.
- In Gumroad: Settings → Advanced → paste the URL into “Ping endpoint” and save. Open Settings → Advanced in Gumroad
- On that same screen you'll see “your seller_id is …”: paste it into step 2 of the wizard (NEMO uses it to verify every notice is really yours).
- Want REFUNDS to subtract themselves too? On the same screen create an application and click “Generate access token”; paste it into the optional field — NEMO registers the refund notice for you.
- Paste the NEMO script on your sales page: links to your Gumroad products go out with the source attached (?nm_id), on their own:
<script src="https://nemolink.app/nemo.js" defer></script>
Note: Automatic safety net: without nm_id, NEMO attributes by the buyer's email if they're already one of your leads (N2); and failing that too, the sale counts “no source” — it is never lost.
Note: Gumroad's refund notice doesn't include the amount: in NEMO every refund counts as a TOTAL refund of that sale.
Note: With gifts, the notice arrives with the email of whoever RECEIVES the gift: email attribution may not match whoever clicked.
Check it in one minute
- In Settings → Advanced, click “Send test ping to URL” (you need at least one previous sale on your account).
- The Gumroad card in NEMO switches to “last notice a moment ago” — the test does NOT count in your metrics, on purpose.
Frequently asked questions
- What do I do if the test ping fails in Gumroad?
- Gumroad re-sends your LAST real sale as the test: if the account has no sales yet, the button has nothing to send. It will light up with your first real sale anyway.
- What do I do if notices arrive with a 401 error?
- The seller_id stored in NEMO doesn't match your account's: copy it exactly as shown in Settings → Advanced (“your seller_id is …”).
- What do I do if sales arrive “no source”?
- The buyer opened your product without the parameter (a bare direct link). Share your NEMO link to your page with the script — or a NEMO link whose destination is the product itself (the nm_id travels either way).
OFFICIAL SOURCES
- Gumroad · Ping (canonical doc)
- Gumroad · API (resource subscriptions)
- Gumroad · Create an application (access token)
- Gumroad · URL parameters
Guide verified against the official documentation on 2026-07-21.
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